Sofitel Queenstown Hotel & Spa

We were slightly apprehensive booking the Sofitel as some of the previous ratings were not great. I honestly can say we had an exceptional experience. The staff were fantastic - very friendly and professional. The room was comfortable, quiet and had great views. The location cannot be beaten, it’s right in the middle of town. Great gym, fantastic spa, good breakfast. The inclusion of the minibar in the room package was a thoughtful touch. I’ve stayed at quite a few hotels in Queenstown and the Sofitel has been the best yet. We will definitely book again for our next trip.

Staff were amazing, so attentive and helpful. They really went the extra mile to make sure we were comfortable. The room was very clean, well-appointed and spacious. Location was central, we walked to all of the sites. Breakfast was great, amazing service and heaps of delicious food options.

The Sofitel brings some style and comfort to Queenstown centre. Just tucked in a quiet street off the main through route and away from the never ending queue outside Ferg Burgers, the Sofitel is peaceful but an easy walk to shops and restaurants. Coupled with the fact that it has good good restaurants and cafe within and an excellent steakhouse on the second floor. The bed was comfortable in a spacious room with an excellent bathroom with shower and bath. The staff were warm, welcoming and helpful and the hotel decor gives you an immediate ambiance of style.

view was lovely though have stayed in Queenstown previously with better views.

The location and staff were hospitable. The service of the rooms were fantastic and turn down time too.